Creating a Customer Community: The Journey, Episode 17, Season 2

Do your customers love your product? Then watch the Journey, Social Media Examiner’s episodic video documentary that shows you what really happens inside a growing business. Watch The Journey This episode of the Journey explores how Social Media Examiner begins to enable their customers to connect with

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Facebook finds and kills another 512 Kremlin-linked fake accounts

Two years on from the U.S. presidential election, Facebook continues to have a major problem with Russian disinformation being megaphoned via its social tools. In a blog post today the company reveals another tranche of Kremlin-linked fake activity — saying it’s removed a total of 471 Facebook pages and

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Facebook urged to give users greater control over what they see

Academics at the universities of Oxford and Stanford think Facebook should give users greater transparency and control over the content they see on its platform. They also believe the social networking giant should radically reform its governance structures and processes to throw more light on content decisions,

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Tinder is testing the ability to share Spotify music clips in chat

Tinder has already developed a fairly robust chat platform within its dating app, with support for sharing things like Bitmoji and GIFs, and the ability to “like” messages by tapping a heart icon. Now, the company is testing a new integration — sharing music via Spotify. Tinder

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Most Facebook users still in the dark about its creepy ad practices, Pew finds

A study by the Pew Research Center suggests most Facebook users are still in the dark about how the company tracks and profiles them for ad-targeting purposes. Pew found three-quarters (74%) of Facebook users did not know the social networking behemoth maintains a list of their interests

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Facebook is launching political ad checks in Nigeria, Ukraine, EU and India in coming months

Facebook is launching some of its self-styled ‘election security’ initiatives into more markets in the coming months ahead of several major votes in countries around the world. In an interview with Reuters the social networking giant confirmed it’s launching checks on political adverts on its platform in Nigeria,

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How to Improve Your YouTube Video Exposure: 6 Useful Tools

How to Improve Your YouTube Video Exposure: 6 Useful Tools

Want more people to watch your YouTube videos? Wondering how to outrank your competitors in YouTube search? In this article, you’ll learn how to use six tools that can help you get the eyeballs you’ve always wanted. #1: Perform Initial YouTube Keyword Research With Keyword Tool Keyword

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Twitter’s de-algorithmizing ‘sparkle button’ rolls out on Android

After launching on iOS, Twitter is giving Android users the ability to easily switch between seeing the reverse-chronological “latest tweets” and the algorithmic “top tweets” feeds on their home page. The company announced the rollout at a media event in New York. The “sparkle button” is a way

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Instagram caught selling ads to follower-buying services it banned

Instagram has been earning money from businesses flooding its social network with spam notifications. Instagram hypocritically continues to sell ad space to services that charge clients for fake followers or that automatically follow/unfollow other people to get them to follow the client back. This is despite Instagram

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Facebook launches its first US podcast with a series focused on entrepreneurship

Everyone has to have a podcast, apparently. Even Facebook . The social network this week launched its second-ever original podcast series, and its first in the U.S. An arm of Facebook’s business operation, the new show “Three and a Half Degrees” will focus on entrepreneurship — specifically

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