Want to provide better customer service on Facebook? Wondering how Facebook Messenger can help? In this article, you’ll discover how to use Facebook Messenger as a valuable social customer care tool. Why Messenger for the Front Lines of Customer Care? According to USA Today, Facebook views Messenger for Business as a venue for “conversational commerce.” […]

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– Your Guide to the Social Media Jungle

Source: Social Media Examiner
How to Use Facebook Messenger for Social Customer Service

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